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Billing & Payments

Canterly includes an integrated billing system connected to Stripe. You can raise invoices, collect online payments, and manage recurring charges — all from within the platform.

Setting up Stripe​

To accept payments, connect your Stripe account:

  1. Go to Settings → Billing
  2. Click Connect Stripe
  3. Complete the Stripe onboarding flow
  4. Return to Canterly — your account is now connected

Stripe handles all card processing. Canterly never stores card details.

Invoices​

Creating an invoice​

Invoices can be created manually or generated automatically from bookings.

  1. Go to Billing → Invoices
  2. Click New Invoice
  3. Select a client and add line items
  4. Set a due date and send

Invoice line items​

Line items can reference:

  • Specific services or products (pulls in the configured price)
  • Manually entered amounts with a description
  • Bookings (automatically priced)

Sending invoices​

Invoices are sent by email as a PDF attachment. Clients can pay online via the link in the email using Stripe's hosted payment page.

Invoice statuses​

StatusMeaning
DraftNot yet sent to the client
SentEmailed to the client, awaiting payment
PaidPayment received
OverduePast due date, unpaid
VoidCancelled

Recurring billing​

For ongoing services like boarding and memberships, set up recurring billing:

  1. Open the client's profile
  2. Go to Billing → Recurring
  3. Click Add Recurring Charge
  4. Select the product, frequency (monthly/annual), and start date

Canterly generates and sends invoices automatically on the billing cycle.

Exports​

All invoice data can be exported to CSV from Billing → Export for use with your accounting software.